City of San Antonio and SAWS announce the closure of bottled and bulk water distribution sites

CONTACT: Laura Mayes, (210) 207-1337

Carlos Valenzuela, (210) 207-3919

Anne Hayden, (210) 233-3622

SAN ANTONIO (March 4, 2021) — Due to the lower demand for bottled and bulk water after service was restored to the entire service area, the City of San Antonio and San Antonio Water System will close their distribution sites on March 4, 2021 at 5 p.m.

"I'd like to thank all of our volunteers, police and fire cadets, City and SAWS departments, the National Guard and the Texas Guard for joining our efforts to step in and help our community during a time of need," said City Manager Erik Walsh. "Thanks to their efforts we were able to distribute more than 500,000 cases of water and provide bulk water to our community."

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The City will continue to provide bottled water delivery to vulnerable residents including homebound seniors and apartment complexes with no drinking water through March 6, 2021. Delivery availability is limited but can be requested by calling 311.

San Antonio Water System is accepting applications from customers who need assistance making repairs to quickly restore service and minimize water loss. Customers can apply for the Customer Pipe Repair (CPR) program online at They can also get help filing an application by calling 210 233-FIXX (3499) or by emailing to Spanish language assistance is available by phone or email.stats

Filed Under: Government, City

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