City of San Antonio COVID-19 Emergency Housing Assistance Program Recognized as Best Performing Program in Texas

CONTACT: Michelle Vigil

SAN ANTONIO (July 15, 2021) — San Antonio's COVID-19 Emergency Housing Assistance Program (EHAP) is the top ranked program in Texas based on evaluation analysis of the performance of local Emergency Rental Assistance programs across Texas in a report released this week by Texas Housers.

The Evaluating the Effectiveness of the Emergency Rental Assistance Program in Texas report ranks San Antonio as the top program in the state based on three areas the group considers central to the success of Emergency Assistance Rental Programs.  The three areas evaluated include (1) rate of disbursal, (2) prioritization of households in greatest financial need and (3) aid to Black and Latinx households.   San Antonio's program was ranked number 1 for rate of disbursal and number 2 for aid to black and Hispanic/Latino households. Data was requested from 36 local jurisdictions.

"This ranking is a welcome recognition of the hard work by City Council, staff, and the Housing Commission to ensure that our residents received much-needed help," said Mayor Ron Nirenberg. "Through each phase of our $189.7 million program, our team tirelessly streamlined and fine-tuned our program to meet San Antonians' needs."

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Nirenberg added, "The success of our program is also a result of the strong foundation on which it was built on – the $1 million Risk Mitigation Program created in 2018 based on the recommendations from the Mayor's Housing Policy Task Force final report."

Jurisdictions were ranked based on how their programs performed in the first three to four months of operation utilizing the federal Emergency Rental Assistance (ERA) program administered by the U.S. Department of Treasury.  San Antonio received its allocation in January 2021. The San Antonio program continues to assist families with housing and utility assistance.

"This recognition of how efficient and effective our housing assistance program is lines up with the quality of services the City of San Antonio consistently provides our citizens," said City Manager Erik Walsh. "It's great to be recognized for the quality of our program delivery especially for a pandemic crisis response program which shows the culture of efficiency we have fostered throughout the organization. We are very fortunate to have such an engaging and committed Neighborhood & Housing Services Department. Their team's hard work and dedication to our community was key to help many families that were in tough situations due to the pandemic."

Since it was launched in response to the pandemic in April 2020, the program has provided over 42,000 families and individuals with over $123 Million in assistance.  Funding is still available. Applications can be found and submitted on-line at the City's website and assistance to fill out the application can be provided by calling 210-207-5910.

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"I am so proud of the team delivering this critical service to our neighbors and delighted to see our team's hard work recognized by a state-wide housing advocacy agency," said Verónica R. Soto, Director of the Neighborhood and Housing Services Department.

Texas Low Income Housing Information Service, or Texas Housers, is a nonprofit 501(c)(3) corporation supporting low-income Texans' efforts to achieve the American dream of a decent, affordable home in a quality neighborhood.  This mission is carried out by providing information to promote public understanding and support about low-income housing and community programs and organizing and empowering low-income people and communities to solve their housing and community development problems.

As the Center of Disease Control (CDC) eviction moratorium expires at the end of the month, Soto reminds San Antonians that assistance is still available.  Qualified applicants can receive up to nine months of housing and utility assistance.

To learn more about the report visit:

To apply for emergency housing assistance visit:

Contact person at Texas Housers:
Erin Hahn, Research Analyst
(512) 297-5501

Filed Under: Government, City

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