Plus One Robotics Appoints Ryan Hannon as Director of Customer Excellence
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SAN ANTONIO, Sept. 19, 2024 ~ Plus One Robotics, a leading provider of AI-enabled robotic manipulation solutions for material handling, has announced the appointment of Ryan Hannon as their new Director of Customer Excellence. In this role, Hannon will work alongside President Avihou Barkay to oversee the company's Customer Excellence department, with a focus on optimizing client outcomes and driving operational success.
Hannon brings with him nearly 15 years of experience in the parcel industry, making him a valuable addition to the Plus One Robotics team. Prior to joining the company, he held leadership positions at Pitney Bowes, UPS and NFI, where he gained extensive knowledge and expertise in logistics optimization and customer success strategies.
As Director of Customer Excellence, Hannon will be responsible for ensuring that clients get the most out of their investments in Plus One Robotics' cutting-edge automation solutions. He will also provide ongoing support and guidance to help customers achieve and exceed their operational goals. Additionally, Hannon will develop and implement strategies to enhance customer satisfaction and loyalty while driving innovation in customer service practices within AI robotics.
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Expressing his excitement about joining Plus One Robotics during such a pivotal time for both the company and the industry, Hannon said, "E-commerce demand is increasing rapidly, as is demand for efficient package handling. At UPS and Pitney Bowes, I witnessed the incredible impact that AI robotics can have in helping operations handle these escalating pipelines. Now, at Plus One Robotics, my goal is to ensure our clients not only meet their current automation needs but also position themselves for future growth and innovation in a dynamic sector."
Erik Nieves, CEO of Plus One Robotics, expressed confidence in Hannon's abilities saying, "Ryan's extensive experience in the industry coupled with his track record of streamlining operations and reducing costs makes him the ideal leader for this role. We are confident that his leadership will provide our customers with a fresh perspective on how to maximize the value of their investments with our solutions and achieve their overall automation goals. With a vast landscape of opportunities in the industry, Ryan's decision to join Plus One underscores our ongoing success and commitment to innovation."
To learn more about Plus One Robotics and their innovative solutions, visit their website at https://www.plusonerobotics.com/.
Hannon brings with him nearly 15 years of experience in the parcel industry, making him a valuable addition to the Plus One Robotics team. Prior to joining the company, he held leadership positions at Pitney Bowes, UPS and NFI, where he gained extensive knowledge and expertise in logistics optimization and customer success strategies.
As Director of Customer Excellence, Hannon will be responsible for ensuring that clients get the most out of their investments in Plus One Robotics' cutting-edge automation solutions. He will also provide ongoing support and guidance to help customers achieve and exceed their operational goals. Additionally, Hannon will develop and implement strategies to enhance customer satisfaction and loyalty while driving innovation in customer service practices within AI robotics.
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Expressing his excitement about joining Plus One Robotics during such a pivotal time for both the company and the industry, Hannon said, "E-commerce demand is increasing rapidly, as is demand for efficient package handling. At UPS and Pitney Bowes, I witnessed the incredible impact that AI robotics can have in helping operations handle these escalating pipelines. Now, at Plus One Robotics, my goal is to ensure our clients not only meet their current automation needs but also position themselves for future growth and innovation in a dynamic sector."
Erik Nieves, CEO of Plus One Robotics, expressed confidence in Hannon's abilities saying, "Ryan's extensive experience in the industry coupled with his track record of streamlining operations and reducing costs makes him the ideal leader for this role. We are confident that his leadership will provide our customers with a fresh perspective on how to maximize the value of their investments with our solutions and achieve their overall automation goals. With a vast landscape of opportunities in the industry, Ryan's decision to join Plus One underscores our ongoing success and commitment to innovation."
To learn more about Plus One Robotics and their innovative solutions, visit their website at https://www.plusonerobotics.com/.
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