Laura Mayes, City of San Antonio (210) 207-1337
Michelle Vigil, City of San Antonio (210) 207-8172
For questions from the general public, please contact:
COVID-19 Hotline (210) 207-5779
SAN ANTONIO, TX (July 9, 2020) – In recent weeks, the City of San Antonio has seen an increase in demand for testing. Metro Health advises that individuals refrain from getting tested if they don't display COVID-19 symptoms. Individuals with chronic conditions who have been exposed are advised to contact their medical provider to determine if they should be tested for COVID-19. City-run test sites, including Freeman Coliseum, Cuellar Community Center and Kazen Middle School will only test those experiencing symptoms. There are over 50 other test sites are listed at covid19.sanantonio.gov, many of whom will provide testing for people without symptoms.
Should you get a COVID-19 test?
The City of San Antonio has an online self-screening tool that can help a person determine if they should get tested for COVID-19. This helpful screening tool can be found at https://covid19test.quacito.com/. This tool does not replace medical care if a person is feeling ill
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Were you exposed to a person who tested positive for COVID-19?
If an individual is exposed to someone that tested positive for COVID-19 for more than 15 minutes, they should quarantine for 14 days from the date of exposure and stay separated from people within their household. Metro Health recommends a person get tested if they experience symptoms of the virus. Recent studies show there is a lower positivity rate in people who don't have COVID-19 symptoms or who test too soon after exposure.
After being tested for COVID-19, it is important to:
- Assume you are positive until you get your test results back. Stay at home in a room away from other people, and use a separate bathroom if you can. Isolate yourself from others, including not going to work until results are received. If you are facing hardships to finding a safe place to isolate from vulnerable people in your household, contact 311. Wash your mask daily and be sure to only touch the ties/ear loops as the inside and outside may be contaminated. Identify close contacts. A close contact is anyone you spent 15 minutes or more with and were within six-feet distance. If you test positive, call people or places that you had close contact with. Let them know that they were exposed and that they should quarantine for 14 days. To identify a close contact:
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a. Work backwards until two days before you showed symptoms. Monitor symptoms at least twice a day.
b. If you have a prolonged fever, difficulty breathing or chest pains, call your medical provider or 911 if there is an emergency.
If a person tests positive for COVID-19:
- Metro Health will call you to begin your case investigation. The call will read "SA Health Dept" on your caller ID. Please answer the call or return the call to help public health workers contain the virus. They may ask additional questions to complete the contact tracing process and the information that is shared is 100% confidential. They will never ask your bank account number or social security number Call your close contacts to notify them of the exposure and make them aware of appropriate quarantine measures. Stay home and away from others.
How do you know if you've recovered?
A person is considered fully recovered if 10 days have passed after symptoms appeared and if there has not been a fever for three days without taking fever-reducing medications.
How do I get a COVID-19 test?
To view testing location options, visit the COVID-19 Portal. It is encouraged to make an appointment at most locations. For general information about COVID-19, call the COVID-19 hotline for more information at 210-207-5779.
The COVID-19 portal has a self-screening tool that can help determine if a COVID-19 test is needed.
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